Legal

Privacy Policy

Effective 1 October 2026. How BCO Foundation collects, uses and protects your personal information.

1. What we collect

When you give: your name, email address, gift amount, the campaign you supported, and your payment reference. We do not store your card or bank details — online payments are handled by our payment partner.

When you contact us: your name, email address and the content of your message.

When you create an account on our platforms: your email address and profile details you choose to provide.

We also collect standard technical information (such as browser type and pages visited) to keep the site secure and improve it.

2. How we use your information

To process and receipt your gifts, and to report transparently on how funds are used.

To respond to your enquiries and partnership messages.

To send you updates about a campaign you supported, where you have asked for them.

To meet our legal, accounting and audit obligations as a foundation.

3. What we never do

We never sell your personal information.

We never share your details with third parties for their own marketing.

We never publish donor names or amounts publicly without your explicit consent.

4. Who can see your information

Access to donor and contact records is restricted to authorised Foundation staff who need it to receipt gifts, respond to messages, or meet audit requirements.

Service providers who help us operate (payment processing, email delivery, hosting) process data only on our instructions and under appropriate safeguards.

5. How long we keep it

Donation records are kept for as long as required for financial reporting and audit purposes. Contact messages are kept for as long as needed to handle your enquiry and any follow-up. You can ask us to delete your information at any time, subject to our legal obligations.

6. Your rights

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also withdraw consent to updates at any time.

To exercise any of these rights, email hello@bcofoundation.life.

7. Security

We use industry-standard safeguards: encrypted connections, access controls on our systems, and row-level security on our databases so records are only visible to those authorised to see them.

8. Changes to this policy

We may update this policy from time to time. The current version is always published on this page with its effective date.

9. Contact

Questions about privacy or your data: hello@bcofoundation.life.